Privacy Policy

A Commitment to Privacy

Protecting personal information is important to the Toronto Biennial of Art, and we are committed to protecting the privacy and personal information of our visitors, supporters, volunteers, donors and employees.

What is Personal Information?

Personal information is any factual or substantive information about an identifiable individual. This information includes both facts about the individual or opinions and beliefs.

Professional Information

Whether supplied or posted in a public forum, business contact information that is publicly available, such as names, addresses and telephone numbers are not considered personal information. If a person uses home contact information as business contact information, the information is considered business information and is not subject to protection as personal information.

Why Collect Personal Information

The Toronto Biennial of Art collects personal information for the primary purpose of conducting our day-to-day operations, special events and other activities. Toronto Biennial of Art collects details such as your name, address, phone number and email addresses. We may ask for feedback or opinions to understand your needs and interests to improve future Biennials. When personal information is collected for a specific purpose such as fundraising or other special events, registration forms, websites, newsletters, sponsor sheets or documentation, we will provide specific details of the purposes for which the information is collected and will be used.

Personal information will only be kept as long as it is needed for the purpose for which it was collected, unless we are legally permitted or required to use or disclose it for other purposes. 

All personal information collected by the Toronto Biennial of Art volunteer program, Program and Exhibition participants, Board of Directors, staff, financial contributors and other stakeholders is strictly confidential and will not be released for use by others outside the Toronto Biennial of Art unless explicit consent has been granted.

We do not sell, trade or share our mailing lists. If you wish at any time to be removed from our mailing lists, you may use the unsubscribe link on any email received from the organization. Alternatively you may request to be removed from our mailing list or otherwise withdraw your consent to use your personal information as described in this Policy by contacting the Biennial: info@torontobiennial.org. 

In some instances, personal information will be shared with third party service providers who perform services on the Toronto Biennial of Art’s behalf. These third party service providers are given only the information necessary to perform those services that the Toronto Biennial of Art has contracted them to provide. Additionally, they are prohibited from storing, analyzing or using that information for purposes other than the services they have been contracted to provide. The Toronto Biennial of Art uses contractual means to require such service providers to protect personal information from loss, theft and unauthorized access, use, disclosure and otherwise in a manner consistent with the privacy policy and practices established by the Toronto Biennial of Art.

Securing Personal Information

The Toronto Biennial of Art takes commercially reasonable precautions to protect your information. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information. We also make an effort to protect your information off-line. The Toronto Biennial of Art will make reasonable efforts to ensure personal information is accurate, complete, and up-to-date.

Use of Cookies

The Toronto Biennial of Art uses “Cookies”, a technology that installs information on a website user’s hard drive to permit the website to recognize future visits using that computer, to track and gather information such as browser and operating system types, referral pages, paths through the website and domains of ISP. The use of Cookies allows us to understand how visitors use our website. Cookies help us tailor this website to the users’ personal needs. 

The Toronto Biennial of Arts keeps all the information collected from Cookies in a format that does not allow personal identities to be determined. Information obtained through Cookies will not be disclosed outside of the Toronto Biennial of Art or contracted third parties. It will not be used for unsolicited communications. 

You can adjust the settings on your computer to accept cookies or not. You do not need to have Cookies on to use or navigate through many parts of our website. 

Accessing/Revising Personal Information

The Toronto Biennial of Art takes all reasonable measures to ensure that your personal information is accurate and that it is complete and up-to-date. Individuals have full access to any personal information that has been collected about them. To access or change any information that is not accurate, email your request to info@torontobiennial.org.

Contact Info 

You may obtain a copy of this privacy policy at our office by contacting us. Questions, concerns or complaints related to the Toronto Biennial of Art’s privacy policy, or on the handling of personal information should be sent to:

Toronto Biennial of Art
158 Sterling Road
Toronto, ON
M6R 2B7

For detailed information on privacy and your personal information rights, visit the Privacy Commissioner of Canada’s site.