Opportunities

ABOUT THE TORONTO BIENNIAL OF ART

The Toronto Biennial of Art’s mission is to make contemporary art accessible to everyone. 

A twelve-week event every two years, the Biennial commissions artists to create new works for a city-wide exhibition in dialogue with Toronto’s diverse local contexts. Year-round public and learning programs bridge Biennials and invite intergenerational audiences to explore the ideas that inspire our events. Building upon past editions and offering new ways of seeing and listening, each Biennial connects people to spark meaningful dialogues and imagine new futures. 

For detailed information on the impact of the Biennial, please read our latest Evaluation Report.

POSITION OVERVIEW

Applications Due: November 21, 2025
Job Title: Marketing & Communications Manager
Role Type: Full-time, contract
Contract Length: January 12, 2026 – January 29, 2027, with the possibility of extension
Salary: $60,000 – $65,000
Location: Queen West, downtown Toronto

Benefits:

• Hybrid work environment, with flexibility 
• Annual health savings account
• Monthly mobile phone subsidy
• 10 health days and 3 personal days annually
• 2 weeks vacation annually

JOB DESCRIPTION
The Marketing Manager will play an essential role in the team, overseeing all mid-level marketing & communications functions for the Biennial.  This will include social media oversight, website maintenance, newsletter development, evaluation of performance metrics, and communications with external partners.  Reporting to the Marketing and Strategic Partnerships Lead, the Manager will leverage owned marketing assets and platforms to engage existing and new audiences across diverse communities. Coordinating across teams and with Creative Partners, the Manager will be the linchpin of internal communications for the Biennial, ensuring updates and information flow in an efficient and timely manner.

Note: this role may include periods spent out of the office to oversee TBA exhibition spaces, as well as connect with community members in venue neighbourhoods through different forms of outreach. 

Roles and Responsibilities: 

Marketing

• Oversee Social Media Manager (external contractor): maintain daily communication, coordination of meetings, content development and approvals, asset collection and management, ensure accurate donor and sponsor related messaging.  Strategy will be overseen by the Marketing and Strategic Partnerships Lead  
• Manage the Biennial WordPress website, including all content and updates, and supporting communications
• Manage email marketing strategy and delivery: manage internal team communications and approvals, partner and sponsor approvals, calendar development and strategy, bi-monthly and eventually bi-weekly newsletters sent to TBA audience
• Support the implementation of an innovative, multi-faceted, and integrated long-term Marketing and Communication Plan, in support of TBA’s fourth Biennial opening in September 2026
• Support implementation of established marketing and communication policies and brand standards to guide all print and digital communications
• Manage tracking and measuring the success of marketing initiatives and opportunities with a strong emphasis on data analysis
• Support in the development and coordination of internal and external collateral materials, including swag, photo/video files, etc. 
• Support in managing relationships and asset collecting with media, venues, and creative partners, as well as other marketing-related partners, vendors, and agencies 
• Assist with coordinating the use of mobile technology (Audio Guides, Ticketing software) to enhance the visitor experience; assist with the upkeep and technological development of TBA’s digital platforms
• Coordinate and assist photographer(s) and/or videographer(s) with onsite content capturing 
• Manage all video and photography assets, organizing and distribution  
• Support the maintenance of partner and sponsor relationships under the direction of Marketing and Strategic Partnerships Lead, including outreach for assets and approvals, event stewarding, and fulfilment package development  
• Contribute to evaluation reports as needed and required, including post-mortem and impact reporting

Communications 

• Coordination of bi-weekly meetings with external PR team
• Coordination of any press requests working with external PR Team
• Submission of all event listings
• Media kit development and management, including overseeing the collection of artist images and details 
• Create TBA overview document for external sharing  
• Press release copy writing and editing, management of team internal review process
• Media event coordination (with help from external PR team + Marketing and Strategic Partnership Lead)
• Occasional onsite support of press visits and interviews 

Desired Qualifications 

• Bachelor of Arts or advanced diploma, ideally with a concentration on Marketing, Communications, Public Relations, or another related field 
• Minimum of 3-4 years experience working in a non-profit or arts environment with a focus on marketing and communications and a proven track record of working with community groups
• Proven commitment to equity, diversity, and inclusion, and practices of anti-racism and anti-oppression, to contribute to a healthy workplace environment
• Strong editorial, writing, verbal communication and interpersonal skills: ability to craft compelling narratives, adapt tone for varying audiences, manage internal and external stakeholder messaging
• Demonstrated project-management capabilities: able to coordinate multiple campaigns, agencies/vendors, budgets and timelines, and deliver under deadlines and shifting priorities
• Experience with digital marketing tools & platforms: social media (Instagram, Facebook, LinkedIn, TikTok), website CMS, newsletters/email marketing, analytics (e.g., Google Analytics), CRM or database tools (e.g., Salesforce)
• Impeccable time management skills with the ability to multitask
• Detail-oriented approach with the ability to work under pressure to meet deadlines
• Ability to work in the office space, located at 32 Lisgar street and at various TBA exhibition locations for the duration of the Biennial 
• Willingness and ability to work flexible hours including evenings and weekends, especially around Biennial launch time, events, etc.
• Ability to take direction, work collaboratively, and thrive in this environment, while managing and nurturing the many voices of the organization, as well as its audience
• Ability to work independently; comfort and ability to work off-site and being self-motivated are assets

Assets

• Familiar with the following platforms: Google Suite (Mail, Docs, Sheets, etc), Canva, Later, MailChimp, Facebook, Instagram, TikTok
• Experience with Adobe Creative Suite (Photoshop, InDesign) or equivalent digital media editing tools
• Experience with WordPress sites
• Knowledge of inclusive and accessible design (descriptive captions and alt text for images and video)
• Direct experience working in/with contemporary visual art organizations, entertainment, or non-profit environments
• Photography experience and photo/video editing experience 
• Driver’s licence

Toronto Biennial of Art is an equal opportunity employer and is committed to diversity and inclusiveness in all of our work. We work proactively to be fair and equitable in practice and welcome applications from all qualified individuals. We encourage those who identify as women, persons with disabilities, Indigenous persons, persons of colour, all gender and sexual orientations, and all groups protected by the Ontario Human Rights Code to apply. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Toronto Biennial of Art.

To apply, please submit a cover letter and resume combined into a single PDF, named as FirstName_LastName_M&C Manager opportunities@torontobiennial.org with the subject line Marketing and Communications Manager. Only select applicants will be contacted for an interview, and applications will be reviewed on a rolling basis.